For agencies that sell defined deliverables — monthly packages or fixed-fee projects. When the "can you also…" message lands, the answer comes from the record, not from you.
Hey — could we squeeze in a third reel before Friday? Should be quick.
Just a couple of small tweaks after the last round — same headline area, different photo.
While you're in there on the site, mind swapping the landing page for the summer campaign?
They don't arrive in a kickoff call. They arrive in a Slack DM, an email at 9pm, a text on Friday. Each one is small. Each one is sincere. Each one lives outside what your agreement actually covers, and each one waits for the account owner to remember exactly what was agreed — under the pressure of a client who's just asking a question.
The problem isn't the client. The problem is that the record of what was agreed is scattered across a kickoff deck, a signed SOW, three emails, and one person's memory. So the answer becomes whatever the account owner has energy for at 9:47pm on a Tuesday. Some weeks that means the third reel, the extra tweaks, and the landing page swap all quietly happen. No one priced them.
A record is the shared answer to "what did we agree to." It holds the deliverables and their counts, the revision rounds and what actually counts as a round, the turnaround, extras and their rates, the fee and payment terms, the term and notice period, and what the client needs to provide for the work to move. It's not the agreement — the agreement is the agreement. It's the working memory of the agreement, in one place, that both sides confirmed and both sides can return to.
Your agreement is written for the disagreement that never happens. It's not written for Tuesday at 9:47pm, when a client asks a small question and the account owner has to decide, in that moment, whether saying "that's beyond our scope" is worth the goodwill. The record is what changes the moment. The reply speaks as the record — here's what we confirmed, here's the verdict, here's the next step — so the owner stays the person who wants to help. The record is the boundary. You get to stay yourself.
No. ScopeLinq is a shared record of what was agreed, confirmed by the client, that sits alongside your agreement — not in place of it. Your MSA and SOW still do their job; the record answers when a new ask arrives.
Yes, both. The record holds the deliverable count either way — reels per month on a package, page templates on a fixed-fee build — and answers when a new ask lands against it.
The record still holds the count. When the client says a third reel should be quick because AI helps, the reply cites the two reels that were confirmed and opens the price conversation for the third. The tool doesn't debate the effort — it cites the number.
The record is the answer. When both sides confirmed what was included, revision rounds, turnaround, and what an extra costs, each new ask has a verdict instead of a debate. The account owner isn't the bad guy — the record is.
$29 a month, founding rate for the first 50 paying agencies. Free stays useful too: unlimited records, 5 request checks, and 3 change orders per record.
Paste a kickoff recap or an email thread — see the line-by-line record your client would confirm.
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